1What is LondonLuckHouse?
LondonLuckHouse is an independent affiliate website that publishes reviews and comparison content about UK-licensed online casino operators. We provide information for adults aged 18+ in Great Britain—we do not run gambling services ourselves.
2How do you order listings on the homepage?
We use a published editorial checklist covering licensing, security, game variety, mobile experience, customer support, and safer gambling tools. Display order reflects that framework and may include commercial affiliate relationships. We do not show user review scores or guarantee outcomes.
3Are your recommended sites licensed in the UK?
We only feature operators that hold valid UK Gambling Commission licences for the services they offer. You should always verify licence details on the UKGC public register and on the operator's own website before registering.
4Do you charge visitors to use the website?
No. Reading our guides, FAQs, and reviews is free. We may earn a commission when you click certain partner links and sign up with an operator, as explained in our affiliate disclosure.
5Does LondonLuckHouse operate Megaways Casino or other brands?
No. Featured brands are third-party companies. When you click 'Visit Site', you leave LondonLuckHouse and transact under the operator's terms, privacy policy, and support channels.
6How do welcome offers and free spins work?
Promotions are set entirely by the operator. They usually include eligibility rules (new customers only, minimum deposit, selected games, expiry dates, and wagering requirements). Always read the full terms on the operator site before opting in. We do not guarantee that any offer will remain available.
7Can you help with my casino account or a missing bonus?
Unfortunately not. We have no access to player accounts. Contact the operator's customer support team directly with your registered email and account details.
8Who can legally use this website?
Our content is intended for adults aged 18 or over located in England, Scotland, or Wales. Underage gambling is illegal. If you are under 18, please leave this site immediately.
9How do you support safer gambling?
We display 18+ messaging, link to BeGambleAware, GamCare, GAMSTOP, and Gordon Moody in our footer, and maintain a dedicated Responsible Gambling page with practical control tips and helpline numbers.
10How often is your content updated?
We review featured partners and on-page summaries periodically. Operator games, promotions, and tools change frequently—always confirm current details on the official operator website before making decisions.
11How can I contact you?
Email contact@londonluckhouse.com for editorial corrections, general questions, or partnership enquiries. We typically respond within 2–3 business days.